privacy
Tel. + 41 (0)81 837 33 88
sports@stmoritz.ch
General Terms & Conditions
1. General
The following general terms and conditions alone shall govern the business relations between the St. Moritz Tourist Board and the ordering party, hereinafter called Customer. Use by the Customer of the websites stmoritz.ch shall constitute full acceptance of these general terms and conditions. Orders shall become binding on sending confirmation of order.
2. Supply
Supply shall take place within two working days (Posters) or within 14 days (reproductions), in the form of dispatch by post. If individual products are out of stock, or no longer obtainable, the Customer shall be contacted within two working days and notified of the foreseeable date of delivery.
3. Prices
The right to amend prices and conditions of order and supply, pending confirmation of an order by the St. Moritz Tourist Board, is hereby reserved. All prices shall be net and include the statutory Swiss value-added tax (rate as of January 1st 2011: 8%).
4. Dispatch costs
The flat rates for dispatch, packing, declaration and customs fees shall be for the Customer’s account in full.
5. Payment
Supply shall take place against debit of the credit card supplied by the Customer, given the necessary validity. Costs incurred through return or non-acceptance of the supply shall be for the Customer’s account.
6. Data protection
Data protection is very important to the St. Moritz Tourist Board. As a visitor to stmoritz.ch you shall decide what information you wish to disclose to us. In principle, your visit to stmoritz.ch shall leave behind no personal data without your express consent. In some cases, e.g. orders, we shall need your name and address. If certain personal particulars, such as your e-mail address, are also necessary, we shall point this out to you in due form. If we receive data from you via the Internet and/or by e-mail, we shall treat them as confidential in the following terms. Please note that such data shall be forwarded to the named service providers. We also reserve the right to use your particulars for marketing purposes or to commission a third company to execute a specific project for us, e.g. market research or evaluation of a competition. Any other use of your personal particulars, especially sale to third parties, is hereby expressly excluded.
7. Cookies
Cookies are small pieces of data which a website can send to your browser to support you better in database-supported systems. You do, however, have the option of setting your browser to notify you if you receive a cookie, or automatically to reject it. Thus you can decide yourself whether to accept this. However, non-acceptance of a cookie shall mean that you cannot set up a personal account at stmoritz.ch and cannot shop online.
8. Security
Your credit card details shall be encrypted by tried SSL technology and transmitted encoded to the authorised recipient. Your credit card details shall be stored in no database.
9. Complaints about defects
Complaints about defects can only be acted on if made in writing within five days of receipt of the goods.
10. Place of performance
The place of performance for supplies of goods and for your payment of the purchase price shall be the place of business of the St. Moritz Tourist Board, unless expressly otherwise agreed.
11. Jurisdiction
The contracts entered into with the St. Moritz Tourist Board shall be governed by Swiss law. The place of jurisdiction shall be St. Moritz, Switzerland.
12. Contact address
St. Moritz Tourist Board
Via Maistra 12
CH-7500 St. Moritz
Tel. + 41 (0)81 837 33 88
sports@stmoritz.ch
These general terms and conditions shall be valid from April 2011.
stmoritz